Corrective Action Form Template

For quality management and process improvement, the corrective action form represents a structured way of recording and addressing any non-conformities or issues that arise in various operational processes. This form is crucial for identifying root causes, implementing solutions, and preventing recurrence, ensuring continuous improvement in both quality and efficiency.

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Let's explore what a corrective action form is, who uses it, what it typically covers, and how to create one for your use case.

What is the Corrective Action Form? 

The Corrective Action Form is a documented procedure used by organizations to identify, address, and resolve issues, non-conformities, or deficiencies in their processes or products.

It is a vital component in quality management systems, used to rectify immediate problems and to implement systemic changes that prevent future occurrences. It has a crucial role in upholding standards, enhancing customer satisfaction, and driving continuous improvement.

Who Uses Corrective Action Forms?

Corrective action forms are utilized by various professionals, including:

• Quality managers: Employ them in quality assurance processes to rectify and improve product standards.
• Operations managers: Use them in operational workflows to address and resolve process inefficiencies.
• Safety officers: Apply them in safety management to mitigate hazards and prevent accidents.
• Customer service representatives: Utilize them to address and correct customer complaints or service issues.

What Does the Corrective Action Form Usually Cover?

Corrective action forms are designed to thoroughly address any identified issues. These forms typically include items such as:

• The description of the problem 
• The list of potential and/or actual impacts of the issue
• List of any immediate actions required
• Details about the performed root cause analysis
• The timelines and steps for implementing the corrective actions
• Outline of the costs to solve the issue (material, labor, and other costs)

For easier tracking and reference, consider including the following fields as well:



• Name and contact information of the person submitting the issue 
• Date of creation
• Reference number
• Signatures of the people submitting the problem and those responsible for its resolution

It's important to note that the questions need to be tailored to align with your organization's operational requirements and industry-specific regulations.

Below, you can find a snapshot of a corrective action form built with Forms On Fire.

Where Do I Get a Corrective Action Form Template?

Forms On Fire provides a variety of customizable form templates, including corrective action forms, that cater to your specific requirements. You can publish these forms for your team to complete and submit using mobile devices. 

The platform also enables the generation of detailed reports from submitted forms, streamlining the corrective action process and eliminating the need for physical paperwork and redundant data entry.

Frequently Asked Questions